Important Delivery Details: We cannot always guarantee a specific delivery date. However, we always do everything in our power to make the delivery on the selected date by ensuring that all products are sent by using a 24-hour delivery service the day before the selected date. Should your product not be delivered on the specified date, we cannot offer any refund unless an additional fee was paid for Sunday day delivery. For exceptions, please refer to our 100% Satisfaction Guarantee. Select products are delivered 7 days a week except for bank and public holidays. Any orders that are scheduled to be delivered on a bank holiday may be delivered the following working day unless stated otherwise. Next day deliveries are sent via Royal Mail, DX and DPD. Sunday deliveries are sent via DPD. Larger gift and hamper deliveries may require an additional working day for delivery.
For more information regarding deliveries, please refer to our Terms and Conditions.
Deliveries throughout the UK delivered free of charge except for Sundays per item.
We kindly request that the sender ensures that the recipient is available to accept the delivery on the selected date. We are happy to help check the correct details of an address. Please get in touch for assistance.
Should the incorrect or incomplete delivery details be provided or if the delivery is refused we cannot be liable for non-delivery we cannot be liable for late or non-delivery.
Once the delivery has been dispatched, we are not able to amend the delivery details. Products can be delivered until 10pm on the selected date. Kindly note that some areas of the UK require an additional day for transit although this is rare. If this is the case, we are unable to offer refunds. Notably Highlands, Islands and further reach areas of the UK can take an additional day in transit.